FAQS

It costs nothing to register with Collecting Cars. When you sign up for a full account to sell or bid, we will ask for certain financial information via our secure payment provider ShieldPay to verify your identity. This is for everyone’s security and helps to prevent fraud.

Sellers list with us for free and receive 100% of the selling price.

Our passion and experience encompass cars of all types and eras, from vintage icons through to popular modern classics. Visit the website and click ‘Sell with us‘ to tell us more.

If you have an interesting car with realistic price expectations then we are likely to want to help!

Not every car will be consigned, but every car will be given equal consideration.

Vehicles and automobilia are submitted for consideration by their owners and are subsequently reviewed and curated by an in-house team, with input from independent specialists.

When you submit a consignment for consideration, we will ask for key details about the car. When we make a decision to consign a lot, our copywriters will contact you to gather further information.

We aim to ensure our listings are the most accurate of any online auction platform. For this reason, tell us as much as possible about the car — even the less desirable parts of its history or appearance.

We ask that sellers send us a comprehensive set of photographs — and we tell you what to capture in our photography guide. If you can’t do this, or choose not to, we can send a professional photographer to you at a competitive rate.

Sellers can request that the car is auctioned with a reserve. The value of any reserve is agreed in consultation with the Collecting Cars team to ensure that it is realistic.

Once a car is open for bidding, any registered user can ask a question about it in the comments below each listing. Sellers should respond as soon as possible.

Our moderators will allow people to add constructive opinions about a car, but if you believe any comment is inaccurate, please contact us.

Many of our buyers will be willing to purchase a car unseen, but others may request an inspection. We therefore ask that sellers make cars available for viewings whenever possible. To keep weekends clear for visits, our auctions never start or end on Saturday or Sunday.

Every listing is presented to the seller for approval before it goes live. The proposed start date for the auction will be discussed at this point.

When a car sells successfully on the platform, a 6% premium is automatically deducted from the winning bidder’s credit card. This is a fee for using the platform and not a downpayment on the car. The seller and buyer are then digitally ‘introduced’ to complete the transaction.

If the car fails to meet its reserve price, then we offer sellers the option of listing the car in our ‘Buy it now’ section for an additional 7 days. This allows the possibility of a post-auction deal.

If you have any concerns about receipt of funds from a winning bidder, please contact us.

We have teamed up with ShieldPay, which offers you a risk-free escrow service. We recommend using this service as it enables funds to be held securely until a digital ‘handshake’ has been completed. A direct wire transfer from the buyer is advisable if you choose not to use the escrow service. You should provide the buyer with your ownership documents.

If you have a consignment to discuss, but you are not ready to sign up for a ShieldPay account, please contact us now.

The entirety of the winning bid will be paid to the seller of the car. When you are the highest bidder in a Collecting Cars online auction, and the car has met or exceeded the reserve, we charge a 6% premium including VAT (minimum of £600, with a cap at £6,000). There are no additional administrative fees on top of this from Collecting Cars.

If you choose to use the ShieldPay escrow service, then this may incur a small charge.

If you have a question about the car, post it in the form of a comment on the listing. The seller can then reply. This avoids duplicated questions from other bidders.

Buyers can always request a viewing to see a car in person. We ask that sellers make cars available at convenient times, and for this reason our auctions never start or end on the weekends.

Unless being sold at ‘No Reserve’, all cars have a reserve.

Our platform prevents sniping by automatically adding more time. Any bid received within the last two minutes will automatically trigger an extra two minutes to be added. After this point, only once there are no further bids within a two-minute window will the auction end.

When a car sells successfully on the platform, a 6% premium is automatically deducted from the highest bidder’s credit card. This is a fee for using the platform and not a downpayment on the car. You are then digitally ‘introduced’ to the seller to complete the transaction.

There are NO refunds on the buyer’s premium.

If the car fails to meet its reserve price, we offer sellers the option of listing the car in our ‘Buy it now’ section for an additional 7 days. This allows the possibility of a post-auction deal.

Collecting Cars hosts auction listings, but the seller is responsible for confirming the accuracy of the listing. As a bidder, it is your responsibility to satisfy yourself of the details and condition of the car before placing a bid.

The buyer’s premium is a fee for using the platform. Collecting Cars is not responsible for the transport or storage of any lots, and any cost associated with this is the responsibility of the buyer.

The opening bid on each lot can be anything from £1/€1/$1/CHF1

After the opening bid the increments will be as below and will work in this way when opting for absentee bidding.

£100 increments up to £10,000

£250 increments from £10,000 to £50,000

£500 increments from £50,000 to £100,000

£1000 increments from £100,000 upwards

If you’re a European buyer (including UK) and you buy a new car — one that has done no more than 6,000km or is less than six (6) months old — you will need to pay the VAT, taxes or duties in the country in which you decide to register the car.

If you’re a European buyer (including UK and excluding Cyprus and Portugal) and you buy a used car — one that has done more than 6,000km or is more than six (6) months old — you will not need to pay the VAT, taxes or duties in the country in which you decide to register the car.

For UK residents, you can find more information on the documentation you will need to import your car at https://www.gov.uk/importing-vehicles-into-the-uk.

For buyers in Cyprus or Portugal, or those outside the UK, please check your country’s import laws for the appropriate documentation needed to import your car.

If you are a private individual in the EU (including the UK and excluding Cyprus and Portugal) and you buy a car from another private individual in the EU, you will not be charged VAT, import duty or taxes — as long as the car is over six months old and has been driven more than 6,000km.

Sometimes, you may see terms like Taxes Paid or VAT Qualifying. Taxes Paid means that a previous buyer has paid the VAT and duty and it cannot be reclaimed, while VAT Qualifying (VAT-Q) means that the VAT has previously been reclaimed.

If a VAT-Q car is sold to a buyer outside of the EU, or to a VAT-registered company or individual within the EU, then no VAT needs to be charged by the seller. If the car is sold to a non VAT-registered buyer within the EU, then VAT will be due on top of the price.

For buyers in Cyprus or Portugal, or those outside the EU, please check your country’s laws on VAT, duties and taxes for imported cars.

To provide a safe and secure service for our users, Collecting Cars requires all users who wish to register as a seller or bidder to go through a verification process with our payment partner, Shieldpay.

If you need assistance and cannot find the answer on the website or in this FAQs section, please contact us via the ‘Contact us‘ link at the bottom of the page.

We are here to make the online auction process as transparent as possible, and provide you with all information necessary to buy or sell your next collectable car. If you feel you need a deeper explanation, please use the ‘Contact us’ link at the bottom of the page.

If you have a complaint that you would like to raise with us, please contact us at your earliest convenience via the ‘Contact us’ link at the bottom of the page so we can assist.

Photography is key to achieving the best price possible when selling a car, so if you feel you don’t have the capacity to do this, please contact us to request a professional photographer at very competitive rates (£100 to £200). You will be able to keep these photos for yourself, so we believe it’s great value for money.

Be sure to clean your car thoroughly to ensure it’s as well-presented as possible.

If you can use your smartphone to record a detailed and landscape-oriented walkaround video, this is a very useful addition to the listing. If it is safe to do so, then a video of the car driving is also highly recommended.

Don’t be afraid to participate in the auctions, as we welcome bids of any level. Because owners can lower their reserve at any moment, you never know when you may get a great deal. We do not state when reserves have been met, so please be sure you can afford to buy the car before making a legal bid.