We ask that you read this website privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
Who we are
This website is operated by Collecting Cars US Limited, together with its parent company, The Collecting Group Limited (collectively, “Collecting Cars”, “we”, “us” or “our”).
We collect, use and are responsible for certain personal information about you. When we do so we are regulated under UK data protection laws including the UK General Data Protection Regulation (“UK GDPR”), Data Protection Act 2018, as well as the EU General Data Protection Regulation (where applicable) and other applicable privacy laws and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
Our website
This privacy policy relates to your use of our website and our mailing list.
Throughout our website we may link to other websites owned and operated by third parties, such as Stripe Payments Europe Ltd (“Stripe”). These other third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.
OUR COLLECTION AND USE OF YOUR PERSONAL INFORMATION
We collect personal information about you when you access our website, sign up to our mailing list, create an account in order to sell a vehicle or bid on a vehicle or contact us.
We collect this personal information from you either directly, when you sign up to our mailing list, create an account in order to sell a vehicle or bid on a vehicle or contact us or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).
The personal information we collect about you depends on the particular activities carried out through our website. Such information includes:
- your name, address and contact details such as your email address
- date of birth
- details of any feedback you give us by phone, email, post or via social media
- details about the cars and vehicles you own (such as number plates)
- payment information such as credit card details and, in certain circumstances, bank details
- information about the services we provide to you
We use this personal information to:
- customize our website and its content to your particular preferences
- improve our services
- allow you to create an account with us
- provide you with updates about Collecting Cars
- respond to queries you raise with us
- to allow us to create a post about your vehicle
- to allow you to sell a vehicle, bid on a vehicle, submit a comment, question or reply in the “History” section or purchase a vehicle if you are the successful bidder
OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION
When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why. The legal bases we may rely on include:
- consent: where you have given us clear consent for us to process your personal information for a specific purpose
- contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
- legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)
- legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)
FURTHER INFORMATION: THE PERSONAL INFORMATION WE COLLECT, WHEN AND HOW WE USE IT
For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:
| When information is collected | What information we ask for | How and why we use your information |
|---|---|---|
When you create an account | Contact details: your name, username and email address Payment information | We use this information to be able to create an account for you which will enable you to list cars with us or to bid in auctions. We rely on contract as the lawful basis for collecting and using your personal information as we need to process this information to provide our service to you. We will keep this information for as long as it is necessary (as described below in more detail). |
When you submit your car for listing on Collecting Cars | Contact details: your name and email address Details about your vehicle and vehicle ownership history | We ask for this information from you so that we can communicate with you and follow-up with further queries we may have and to inform you if your car is eligible for listing on Collecting Cars. We rely on contract as the lawful basis for collecting and using your personal information as we need to process this information to provide our service to you. We will keep this information for as long as it is necessary (as described below in more detail). |
When you bid on a vehicle | Contact details: your name and email address | We ask for this information to enable you to submit a bid and so we can identify you. Payment information is collected so that we can charge a fee to you at the end of the auction in the event you are the successful bidder. We rely on contract as the lawful basis for collecting and using your personal information as we need to process this information to provide our service to you. We will keep this information for as long as it is necessary (as described below in more detail). |
When you submit an enquiry | Contact details: your name and email address | We ask for this information from you so that we can communicate with you and respond to your enquiry. We rely on legitimate interests as the lawful basis for collecting and using your personal information. Our legitimate interests are that we will need to use your contact information to respond to your enquiry to us. We will keep this information for as long as it is necessary (as described below in more detail). |
When you sign up for our newsletters | Contact details: your name and email address | We ask for this information so that we can send you marketing emails and updates about Collecting Cars and its services. As regards GDPR, we rely on consent as the lawful basis for collecting and using your personal information. We will keep this information for as long as it is necessary (as described below in more detail). Once you have unsubscribed from these communications, we will not send you such communications but we will need to keep you data as part of our suppression list to ensure that you are not sent these types of communications. |
When you visit our website | Details about your browsing history, Internet Protocol address, geographical location, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, full Uniform Resource Locators (URL) and clickstream to, through and from our website. | We collect this information automatically so that we can ensure that content from our website is presented in the most effective manner for you, including customizing our website to suit your particular preferences, to keep our website safe and secure and administer and to monitor our website and its internal operations. We rely on legitimate interests as the lawful basis for collecting and using your personal information. Our legitimate interests are that we want to ensure that we provide you with the best possible service and experience while using our website and to improve our services. We will keep this information for as long as it is necessary (as described below in more detail). |
We will keep your personal data while you have an account with us or we are providing our services to you. Thereafter, we will keep your personal data for as long as is necessary:
- to respond to any questions, complaints or claims made by you or on your behalf;
- for the assertion of claims, examination, processing or defence against any liability claims that may reasonably be expected within the applicable limitation periods; or
- to keep records required by law.
We will not keep your personal data for longer than necessary. Different retention periods apply for different types of personal data. Further details on this are available in our Retention Policy, which is available upon request.
We may hold your personal data for a longer duration if and to the extent such data must be stored for a longer period due to tax, commercial storage and/or documentation obligations arising under other legislation or where holding your personal data is required for the assertion of claims, examination, processing or defense against any liability claims that may reasonably be expected within the applicable limitation periods and therefore the holding of your personal data in this context therefore constitutes a legitimate interest.
We will not retain and process your personal data other than for the purposes set out in this Privacy Notice. When we determine that it is no longer necessary to retain your personal data, we will delete or anonymize it.
WHO WE SHARE YOUR PERSONAL INFORMATION WITH
We may share your personal information with other companies in The Collecting Group Ltd group of companies. We will share personal information with law enforcement or other authorities if required by applicable law. We may share your personal information with the parties mentioned in this privacy policy for the purposes set out herein. We may share your personal information with other users of our website in order for us to introduce the seller of a car and the successful bidder on the car, and with Stripe. Where your personal data is collected on our behalf by or shared with third parties such as Stripe, the processing of your information will be governed by their privacy policy. Stripe’s privacy policy is available at: https://stripe.com/gb/privacy. We do not share more personal information with them than is necessary.
OUR THIRD-PARTY SERVICE PROVIDERS
As part of the provision of our services we use third party service providers, such as our website hosting provider. They perform the processing on our behalf and we do not share more personal information with them than is necessary.
WHETHER INFORMATION HAS TO BE PROVIDED BY YOU, AND IF SO WHY
To create an account we require your name and email address. If we do not have this information we will not be able to create an account for you.
If you wish to list your car on Collecting Cars we will require you to provide your name, an email address and details of your car to enable us to consider your car and create a suitable listing. We will also collect your payment information in order to process the fee payable to us if you remove the listing or withdrawing from the sale, as specified in our Terms and Conditions. If we do not have this information we will not be able to create a listing.
If you bid in an auction we will need to process your payment details in order to process the fee payable to us if you are the successful bidder. If we do not have this information, your bid will not be accepted.
TRANSFER OF YOUR INFORMATION OUT OF THE EEA
Our website is hosted in the United Kingdom.
To deliver services to you, it is necessary for us to share your personal data globally, including:
- with our offices or other companies within our group located in the United Kingdom;
- with your and our service providers located outside the United Kingdom or the European Union, such as website hosts (where applicable);
- where there is an international dimension to the services we are providing to you, for example if you are a Buyer of a vehicle or automobilia and the seller is located in a different country (or vice versa);
- our third party payment provider, Stripe, may process and store your personal data in accordance with its privacy policy: https://stripe.com/gb/privacy
- our third-party payment provider, Stripe, may process and store your personal data outside of the United Kingdom or the European Union in accordance with its privacy policy: https://stripe.com/gb/privacy .
Under UK data protection law, we can only transfer your personal data to a country or international organisation outside United Kingdom or the European Union where:
- the UK government or, where the EU GDPR applies, the European Commission has decided the particular country or international organisation ensures an adequate level of protection of personal data (known as an ‘adequacy decision’);
- there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for data subjects – for example, the standard contractual clauses or “model clauses”; or
- a specific exception applies under data protection law.
Where there is no adequacy decision, we may transfer your personal data to another country or international organisation (such as Stripe) if we are satisfied the transfer complies with data protection law, appropriate safeguards are in place, and enforceable rights and effective legal remedies are available for data subjects.
The safeguards will usually include using legally-approved standard data protection contract clauses. We also put contractual provisions, including standard contractual clauses, in place between our group companies where necessary.
COOKIES AND SIMILAR TECHNOLOGIES
A cookie is a small text file which is placed onto your device when you use our website. For further information on our use of cookies, please click here.
MARKETING
We would like to send you information about the services Collecting Cars offers, which may be of interest to you. Where we have your consent, we will send you marketing emails.
We will only send you marketing messages if you tick the relevant boxes when you sign up to our newsletters and/or create an account.
If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:
- contacting us at: [email protected]
- writing to us at C/O Bishop Fleming 10 Temple Back, Bristol, United Kingdom, BS1 6FL;
- using the ‘unsubscribe’ link in emails.
YOUR RIGHTS
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
- access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
- require us to correct any mistakes in your information which we hold
- require the erasure of personal information concerning you in certain situations
- receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
- object at any time to processing of personal information concerning you for direct marketing
- object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
- object in certain other situations to our continued processing of your personal information
- otherwise restrict our processing of your personal information in certain circumstances
- If you would like to exercise any of those rights, please:
- email us at [email protected];
- let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and
- let us know the information to which your request relates.
CALIFORNIA RESIDENT RIGHTS
Under the California Consumer Privacy Act of 2018 (“CCPA”), California residents have certain rights relating to collection, use, and sharing of their personal information for companies that meet certain minimum thresholds for conducting business in or with California residents.
We do not meet the minimum threshold to be subject to the CCPA. However, we also do not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale if required by law. Similarly, we do not offer financial incentives associated with our collection, use, or disclosure of your personal information.
Although we are not subject to the CCPA, if you are a resident of California and would like to know what personal information has been collected about you, to access that information, or to request deletion of your personal information, please contact us as indicated under “How to Contact Us” below.
Separate from the CCPA, California’s Shine the Light law gives California residents the right to ask companies what personal information they share with third parties for those third parties’ direct marketing purposes. We do not disclose your personal information to third parties for the purpose of directly marketing their goods or services to you unless you request such disclosure. If you have any questions regarding this policy, or would like to change your preferences, you may contact us at the address listed below.
KEEPING YOUR PERSONAL INFORMATION SECURE
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
HOW TO COMPLAIN
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) member state where you work, normally live or where any alleged infringement of data protection laws occurred.
The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/.
CHANGES TO THIS WEBSITE PRIVACY POLICY
This website privacy policy was published on 11 May 2019 and last updated on [08] April 2021.
We may change this website privacy policy from time to time and we advise you to check this page on a regular basis.
DO NOT TRACK
This website currently does not respond to “Do-Not-Track” signals or mechanisms.
MINORS
This website is intended to be used solely by individuals over the age of 18. We do not knowingly offer services to or collect information from anyone under the age of 13.
HOW TO CONTACT US
Please contact us if you have any questions about this privacy notice or the information we hold about you.
If you wish to contact us, please send an email to [email protected]