While Collecting Cars is taking precautions in line with public health guidance on COVID-19, our online auction platform remains open for business. We understand that there may still be questions, so we’ve compiled some COVID-19-related FAQs that should address all concerns that you may have.
Why Sell Now?
We continue to add fresh consignments every day and have recently increased the number of weekly auctions by 50% to meet higher demand. Our bidder engagement levels are higher than they’ve ever been. There’s no need to wait for a quarterly auction event, and 95% of our sales occur without a viewing. There is also no listing fee and no seller’s commission. Isolate yourself from the time-wasters and contact us today at firstname.lastname@example.org.
We are aware that more and more countries are imposing ‘lockdown’ measures, which may limit your options to collect your car. Please do not let this deter you from bidding on a car. We will work with you and the seller to determine the best course of action, whether that means the seller holding onto the car a bit longer, finding a storage facility to keep the car until restrictions are lifted, or putting you in touch with a trusted third-party transport company. There are options available, so please get in touch with us at email@example.com to discuss further.
In the event of a successful auction, the buyer’s premium will be deducted automatically from the winning bidder’s registered payment card. Once the commission has been paid to Collecting Cars, the full hammer price should be paid to the seller within 7 working days of the auction ending, and the handover of the vehicle should occur as soon as possible afterwards. If it is not possible to conclude the sale within this timeframe, please make sure that you promptly establish and agree clear payment and transportation terms with the seller.
What do you do if you can’t view the car?
Again, as more and more countries are imposing ‘lockdown’ measures, we understand this may limit your options to view a car. We therefore encourage open and honest conversation on our platform to address any questions you may have on an auction that you are bidding on. You can leave comments at the bottom of the auction page and the vendor can respond. This interaction is public, so you can see if any previous questions by bidders and the vendor’s responses. Since 95% of sales on our platform happen without a viewing under normal circumstances, we anticipate little impact on our auctions.
Bidders will rely on photographs more than ever to help evaluate the condition of a car. We always request a minimum of 100 photos of the car and encourage more. If you can use your smartphone to record a detailed and landscape-oriented walkaround video, this is a very useful addition to the listing. If it is safe to do so, then a video of the car driving is also highly recommended.
If you feel you don’t have the capacity to do this, we are still providing the option of professional photographers coming to take the photos for a competitive rate (£100 to £200). All of our photographers will apply health and safety measures when photographing the car, such as washing their hands and sanitising thoroughly. If you would prefer additional safety measures to be put in place, please just let us know and we will do our best to accommodate.
How to contact the team
If you have any additional questions or need assistance and cannot find the answer on the website or in the standard FAQs section, please contact us via the ‘Contact us‘ link at the bottom of the page.