COVID-19

In difficult times, we're here to help keep the wheels turning

While Collecting Cars is taking precautions in line with public health guidance on COVID-19, our online auction platform remains open for business. We understand that there may still be questions, so we’ve compiled some COVID-19-related FAQs that should address all concerns that you may have.

Why Sell Now?

Collecting Cars is the UK’s leading online auction platform for iconic, sporting and collectable cars. Since our first auctions in June 2019, we have sold more than 1,000 cars, and have achieved more than £35 million for our vendors.

Our audience of bidders is interested in cars of all ages and genres: whether you have a Fiat 500 or a Ferrari Daytona, a Peugeot 205 GTI or a nearly new Porsche 911 – we have buyers ready and waiting.

Our auctions are 100% online, so there’s no need to wait for a quarterly auction event, and more than 90% of our sales already occur without a viewing. There is also no listing fee and no seller’s commission.

The Collecting Cars platform was fully up-and-running during the previous ‘lockdown’ earlier this year, and we saw both consignment volumes and website traffic increase during that period. Contact us today to find out more.

Collection post-auction 

We are aware that ‘lockdown’ measures may limit your options to collect a car following an auction. Please do not let this deter you from bidding on a car.

We will work with you and the seller to determine the best course of action, whether that means the seller holding onto the car a bit longer, finding a storage facility to keep the car until restrictions are lifted, or putting you in touch with a trusted third-party transport company.

There are options available, so please get in touch with us to discuss further.

Payment terms 

In the event of a successful auction, the buyer’s premium will be deducted automatically from the winning bidder’s registered payment card. Once the commission has been paid to Collecting Cars, the full hammer price should be paid to the seller within 7 working days of the auction ending and the handover of the vehicle should occur as soon as possible afterwards.

If it is not possible to conclude the sale within this time frame, please make sure that you promptly establish and agree clear payment and transportation terms with the seller.

What do you do if you can’t view the car?

Again, we understand that ‘lockdown’ measures may limit your options to view a car. We therefore encourage open and honest conversation on our platform to address any questions you may have.

You can leave comments at the bottom of the auction page and the vendor can respond. This interaction is public, so you can see previous questions by bidders and the vendor’s responses. Since more than 90% of sales on our platform happen without a viewing under normal circumstances, we anticipate little impact on our auctions.

Photography

Bidders will rely on photographs more than ever to help evaluate the condition of a car. We always request a minimum of 100 photos of the car and encourage more. If you can use your smartphone to record a detailed and landscape-oriented walkaround video, this is a very useful addition to the listing.

If you feel you don’t have the capacity to do this, we are still providing the option of professional photographers coming to take the photos for a competitive rate (£100 to £200).

All of our photographers will adhere to health and safety measures when photographing the car, such as washing their hands and sanitising thoroughly. If you would prefer additional safety measures to be put in place, please just let us know and we will do our best to accommodate.

How to contact the team 

If you have any additional questions or need assistance and cannot find the answer on the website or in the standard FAQs section, please contact us via the ‘Contact Us‘ link at the bottom of the page.